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HRO History
HRO concepts evolved over time. From a historical perspective we see a development from concepts and methods developed by the very first navy vessels to a rich vocabulary of tools and techniques applicable to a broad range of organizations, networks and contexts.
From learning from High Reliability Organizations....
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High Reliability Organizations in dangerous and high risk contexts. Organizations that perform very reliable – very few accidents and casualties – in very demanding environments. Focus on calamities and incidents. |
...to High Reliability Organizing in complex contexts....
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High Reliability Organizing in complex and dynamic contexts. Organizations that compete by outstanding performance – high customer focus, quality, reliability, safety. Focus on unexpected events. |
...to Collective Mindfulness as a general pattern for high performance in the "next society"
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Mindful Organizing and Collective Mindfulness as a general organizational capability to survive in the Risk Society – by incorporating real time reliability assessment and real time learning in daily operations. Focus on undesired events and processes – and the normalization of deviance. |